Mission Objective:

Our client, a large oil & gas company in the UAE wanted to import Class 7, Radioactive Sources from a manufacturer in the US.

The challenges we faced:

• Considering the criticality of the project & the enormity of the client company, 7 stakeholders were involved to ensure successful completion of this project
• This required a significantly higher quantum of communication
• The stakeholders being from around the world led to gaps in detailed awareness about region specific documentation & compliance requirements
• The geographic presence & internal policy on the client-side meant that this class of shipment could not be imported under their entity leading to a hold up at customs & causing stoppage of work at their Oil Rigs

Steps taken:

• We suggested an efficient, viable & legal alternative to ensure customs clearance that was approved by the client and executed without additional resources
• Clear lines of communication were established with the end user. The problem was conveyed to the regulatory body and reissuance of the import permit was sought
• Given our existing relationship with the manufacturer, we were able to orchestrate the entire transportation including handling of regulatory requirements, approvals & documentation at various stages with all stakeholders in the loop at all times
• The ‘okay to forward’ was sought from the airline and the shipment was booked on the earliest available flight
• The shipment was closely monitored throughout the lifecycle of the project

Our wins:

• Collected the shipment, cleared customs and ensured a successful delivery to the client onsite in Abu Dhabi
• We are now actively recommended by the client to their subcontractors for any shipment involving Radioactive sources due to our subject matter expertise and professionalism
• This prevented potentially large financial losses arising from downtime at the rigs where these radioactive sources were needed.